The estate office and leisure suite opening hours
6.45am – 9.00pm
Monday to Friday
8.00am – 7.00pm
Saturday & Sunday
We aim to be open during bank holidays, albeit reduced opening hours– see advanced notices within the resident`s login area.
- Tracey Baker (Facilities Manager), who works 27 hours per week, mostly starting at 6.30am and finishing at 2.00pm , on Mondays, Tuesdays, Wednesdays and Fridays;
- Caroline (Facilities Assistant), who mostly works Wednesday & Thursday am.
- Simon (Facilities Assistant), who mostly works Friday pm and all day Saturdays.
- Sam (Facilities Assistant and qualified PT), our health and fitness expert, who mostly works Tuesday, Wednesday and Thursday pm.
- Charlotte (Facilities Assistant), who mostly works all day Sunday.
- Tom (Facilities Assistant), who provides cover on the rota.
- Our maintenance guru, Keith who works Tuesdays and Wednesdays 8.00am-2.00pm.
- Julie our Finance Manager
All members of staff carry out the core shift tasks, including
- Inspecting all areas for cleanliness and hazards
- Carrying out inspections of all areas of the development; lighting, defects, gardening, litter, parking issues, bin stores, gate operation and security
- Water tests on the Pool and Spa
- Checking emails
- Gym checks
- Inspection of the Sauna every 2 hours
- Dealing with incoming telephone calls and desk enquiries
- Administrative duties; Registrations and issuing fobs
- Leisure Suite cleaning duties
- Residents’ meter readings
- Signing for residents’ parcels
- Staff are on-site to offer every assistance to residents where appropriate